Tell this desk what a day has to accommodate before it reserves anything

How this site is built

Static HTML with one stylesheet. Nothing on it requires a script to read or to operate. Every control reaches by keyboard in a visible order, and the focus outline is deliberately loud.

Text runs to a measure of around seventy characters and scales with your browser setting rather than being pinned in pixels. Colour is never the only carrier of meaning: the mark beside each figure is a shape, and its meaning is also written out in words next to it and in the alt text.

Every picture has a description written to say what is actually in the frame.

Where it is imperfect

The table of all twenty nine departures is wide, and on a narrow phone it scrolls sideways inside its own box rather than reflowing. That is a real inconvenience and it is named here rather than left to be discovered.

What to tell the desk before a departure is priced

Anything that a day would have to accommodate. How far you can walk and on what surface. Whether stairs without a rail are a problem. Whether altitude has caused you trouble before. Whether you need a room a vehicle can reach directly.

Say it in the free field on the form or in your first email. It is not intrusive to be asked; it is how departures that would not suit get ruled out before anybody spends two weeks arranging one.

What this office cannot promise

It does not run the trips and cannot certify a route, a vehicle or a building. What it can do is put your specific question to the operating company and send you that company's answer in writing, unedited, so you can judge it yourself.

Telling us this site broke

Write to the address at the foot of any page. Say which page and what happened. Requests are answered inside one business day.